You are here

Full Program

Friday, January 15, 2016

8:00 - 5:30pm
Friday

Registration (Javits)
12:00 PM - 5:00 PM | Level 2, North Concourse & Level 3, Crystal Palace

Satellite Registration
12:00 PM - 5:00 PM | Marriott Marquis, Level 3 Foyer
12... more

Saturday, January 16, 2016

6:30 - 5:30pm
Saturday

Registration (Javits)
7:00 AM - 5:00 PM | Level 2, North Concourse & Level 3, Crystal Palace

Satellite Registration
7:00 AM - 5:00 PM | Marriott Marquis, Leve 3 Foyer
7:00... more

Sunday, January 17, 2016

6:00 - 6:00pm
Sunday

Registration (Javits)
7:00 AM - 5:00 PM | Level 2, North Concourse & Level 3, Crystal Palace

Satellite Registration
7:00 AM - 6:00 PM | Marriott Marquis, Level 3 Foyer
7:00... more

7:00 - 5:00pm
Sunday

Level 4, River Pavilion

NRF Clubhouse is open to all attendees and has something for everyone. Need to sit? There will be chairs, lots of them. Hungry? We have concessions and snacks from Kraft Heinz. Bored? Old-school Pac Man will be available for a spin.... more

8:00 - 8:30am
Sunday

North Hall
Coffee Truth #1. The day begins AFTER coffee. So don't miss the chance to start your day off right…with your colleagues and caffeine. Open to attendees with a full conference pass.

8:30 - 9:00am
Sunday

North Hall
Chairman of the Board, NRF
Chairman and CEO, The Container Store

Welcome and Opening Remarks from Chairman of the Board, NRF and Chairman and CEO, The Container Store, Kip Tindell.

Free Audiobook Giveaway
NRF partnered with Audible to get you a free copy of keynote... more

9:00 - 10:00am
Sunday

North Hall
CEO
GENYOUth Foundation
Moderator
Group Executive, U.S. Market Development
MasterCard
President and CEO
Choice Hotels

Today’s consumer has endless choices about where and how to shop. Warehouse, specialty or department store. Online, in-store or in-app. In light of so many options, developing and cultivating consumer relationships and sustaining... more

10:00 - 3:00pm
Sunday

EXPO Hall
The retail technology playground is open! Test drive the technologies of the future and mine the unparalleled experience and knowledge of more than 540 solution providers. Discover solutions that can drive your business to new heights.

10:15 - 10:45am
Sunday

Hall E, 1E 14
Blogger
Sparkles and Shoes
Brand Marketing Director
Pottery Barn
SVP, Account Director
Mullen Lowe
Founder, COO and Chief Creative Officer
Clever Girls Collective, Inc.

Right now, you have an army of influential, cross-channel content creators who would love to produce branded content for you! So...do you know who they are and what to do with them?

Influencer marketing has come a long way since... more

Hall E, 1E 16
CCO Europe & North America
ALESSI s.p.a.
Head of eCommerce and Luxury
OgilvyOne Asia Pacific
Former Head of Corporate Strategy
Hudson's Bay Company

Luxury brands need a strategy for a digital world, not a digital strategy. One that embraces all channels, where retail, online, mobile and social environments merge seamlessly to create integrated and aspirational experiences for... more

Special Events Hall (1DMR)
VP, New Business Development
HSN, Inc.
Global Consumer Engagements and Partnerships
GAP, Inc.
Executive Director
AdoptAClassroom.org
In this time of blurred channels, there are intriguing experimental retail partnerships that push the envelope and could make for really big wins, found money and great brand buzz. These matchups are between companies that you might not... more
Level 1 EXPO Hall, BIG !deas Room 2
Head of Digital Technology, Group VP
Macy's and Bloomingdale's
SVP, Retail
Salesforce

Sharp retailers like Macy’s are redefining the way the industry looks at personalization across the shopper journey. Join Yasir Anwar, Macy’s and Bloomingdale’s Group Vice President and Head of Digital Technology and Salesforce SVP... more

Level 3 EXPO Hall, BIG !deas Room 4
Founder and Executive Chairman
Monetate, Inc.
Intl CIO and VP, eCommerce and Mktg Ops
Office Depot Europe
Nearly a generation since its inception, one to one marketing is only now transforming the digital customer experience. In this session, Jonathan Newman, International CIO and VP of eCommerce & Marketing Operations for Office Depot,... more
Level 1 EXPO Hall, BIG !deas Room 1
Dir., Tax Research
Sovos Compliance
Sales Engineer, Global Sales
Sovos Compliance
As businesses grow, so do the numbers of products, locations and methods through which they sell. That “tax compliance multiplier effect” can cause gaps in compliance, increase potential audit risk and distract staff from growing the... more
Level 3 EXPO Hall, BIG !deas Room 3
VP, Retail Solutions
Zebra Technologies Corporation
Dir., Global Retail Solutions
Revionics

In a time when on-the-go shoppers can compare prices - anytime, anywhere.  It’s imperative for retailers to put pricing investment at the forefront of their merchandising decisions to avoid the race to the bottom that destroy margins.... more

Hall A, 1A 06
Marketing Director
Pret A Manger
Don’t invest your dollars in advertising and marketing; instead, hear how Pret A Manger is investing in a different strategy to build loyalty. By building engaging stores, focusing on creative promotions over conventional advertising,... more
Hall E, 1E 07
SVP, Digital
Sur La Table Inc.
President
Digital Prophets Network LLC
VP, Ecommerce
The Talbots, Inc.

The successful retail organization of 2020 will pivot on customer behavior, unlike companies today that may talk “omnichannel” but are still likely to be aligned to an inefficient organization structure and incentives that result in... more

Hall A, 1A 10
Chief Global Economist
Deloitte Research

Who will be retail’s movers and shakers in 2016? Dr. Ira Kalish, Chief Global Economist at Deloitte, predicts the industry’s biggest global influencers and which markets to watch.

Sharing insights from Deloitte’s 19th annual “... more

10:15 - 11:00am
Sunday

Level 1 EXPO Hall, EXPO Stage
President and Chief Instigating Officer
Dave's Soda and Pet City

As a small, independent retailer on the NRF Board, Dave Ratner has been able to "soak up" pearls of wisdom from fellow board members like Terry Lundgren (Macy’s Inc.), Mindy Grossman (HSN Inc.), Laura Sen (BJ’s Wholesale Club Inc.) and... more

10:15 - 2:45pm
Sunday

Level 1 EXPO Hall, Launch Pad

Retail's BIG Show EXPO is the place for all the latest retail technology, and in 2016, we're creating a special area to feature promising retail technology startups and small, young companies that are about to make a big impact on the... more

11:00 - 11:30am
Sunday

Special Events Hall (1DMR)
Chief Marketing Officer
thredUP.com
What’s going on in a woman’s closet throughout the year and how does it impact what she buys and when? Join Anthony S. Marino, the CMO of thredUP, the largest online consignment shop for women and kids clothing, for a data-driven... more
Level 3 EXPO Hall, BIG !deas Room 3
Dir., Retail Solutions
Hughes
Former CMO and SVP Digital
Alex and Ani
SVP, Research and Principal Analyst
Edgell Knowledge Network
Retailers are re-imagining stores as multi-functional hubs of retail – from being distribution centers to driving richer customer experiences. Lessons from retailers who are further down this path reveal the need to better prepare stores... more
Level 3 EXPO Hall, BIG !deas Room 4
Managing Director
Alsbridge
Global Retail Technology Research Director
Planet Retail
Global Head of Retail
Wipro Technologies
EVP and CIO
Follett Corporation

Is personalization dead? It's time to move beyond basic personalization, and focus attention on the individualized experience. This means embracing data-driven relevance and real-time insights to meet the expectations of consumers and... more

Level 1 EXPO Hall, BIG !deas Room 1
WW Strategic Sales and Sales Engineering
Hewlett-Packard Enterprise
The theft of financial data, customer information, and intellectual property has become the most profitable criminal enterprise in the world. Corporate information security and risk has become one of the top agenda items for retail... more
Level 1 EXPO Hall, BIG !deas Room 2
Sr. Dir., Enterprise Marketing
New Relic
At digital native eCommerce companies, business managers and software teams gather around data to drive their decision making and prioritize new features, fixes, and optimizations. For retailers transforming their digital experience, these... more
Hall E, 1E 14
Chief Digital Officer & VP
TUMI
Moderator
Co-founder and CEO
Dia&Co
President
Outdoor Voices
Building an ecommerce brand that resonates with millennials – the largest consumer demographic in history – is essential. The next biggest retail brands will be those that millennials embrace. This panel will provide an informative, inside... more
Hall A, 1A 10
VP, Supply Chain and Customs Policy
National Retail Federation
Moderator
Dir., Distribution and Supply Chain
U.S. Department of Commerce

Becoming a truly global retailer doesn’t have to be fraught with challenges – if you have the right resources behind you. Bruce Harsh of the Distribution and Supply Chain Team of the Office of Service Industries at the U.S. Department... more

Hall E, 1E 16
VP, Retail Consulting
RetailNext, Inc.
Moderator
VP, Corporate and Retail Consumer Insights
VF Corporation
Global Store Experience & Visual Merchandising Director
Sunglass Hut at Luxottica Group
In-store analytics capabilities are now enabling many retailers to reinvent the store experience, reduce friction points, and increase sales despite declining foot traffic. But with these new capabilities touching store operations, IT,... more
Hall E, 1E 07
Sr. Dir., Ecommerce
The North Face
President, Software Products Group
Fluid Inc.
Nearly a generation since its inception, online retail continues to transform the way we shop. What’s been missing, however, is the soul of that in-store shopping experience. For the last two years, The North Face and Fluid have been... more
Hall A, 1A 06
CEO and Chairman
Porch.com
CEO
US Auto Parts
A customer has bought a major appliance or tires online and it’s been delivered to their home. They may be wondering, “So now what?” By using technology to partner with local service providers, retailers that sell items that require post-... more

11:15 - 11:45am
Sunday

Level 1 EXPO Hall, EXPO Stage
Industry Analyst
RSR Research

No matter what your size, all retailers want the same thing: to anticipate and deliver on consumer needs in a personalized way across every touchpoint. Two trends have tipped the technological playing field in small retail’s favor:... more

11:30 - 1:30pm
Sunday

Level 2, South Concourse (above Hall 1E)

Food trucks make great food. And that's why we're bringing in 4 of the finest trucks in the city to supplement lunch options Sunday, Monday and Tuesday. You’ll have your pick of Lebanese, mac 'n cheese, chili and steak sandwiches – and... more

12:00 - 12:30pm
Sunday

Level 1 EXPO Hall, EXPO Stage
Dir., Marketing
Logan Services, Inc.
Executive Director
North Market Development Authority

This session will present proven, real-life mobile and social media action plans. It will explore how a blend of emails, contests, reviews, and videos will boost your social/mobile engagement and bring you the best ROI. A small service... more

12:30 - 1:30pm
Sunday

North Hall
President, North America
The Hershey Company
AVP, Data Science and Strategy
SAP
Global General Manager, Consumer Industries
SAP

The Hershey Company innovates with a specific goal in mind: delivering delicious products in the smartest way possible. Through using knowledge and insights to connect the dots across every aspect of its business, the company is... more

1:00 - 1:30pm
Sunday

Level 1 EXPO Hall, EXPO Stage
CEO
Titan Industries, INC.
CEO and Managing Director
Inman and Associates
Chairman
Abodshelters.com

Get inspired by Success Ideas across the retail business spectrum from three CEO's who have vetted proven performers from leading global trends. Attendees will be inspired by ideas that are useful, practical, relevant and infused with... more

1:00 - 1:45pm
Sunday

Level 1 EXPO Hall, BIG !deas Room 2
Sr. Industry Analyst
Intel
Director, Corporate Sales
CDW

Relevance in retail is imperative. As IOT and analytics are accelerating change in retail technology, CDW and Intel have partnered to provide the knowledge and solutions retailers need to stay ahead of the game by applying current... more

Level 1 EXPO Hall, BIG !deas Room 1
Global Sales Mgr., Retail Technology
Catalyst, a Li and Fung Company
Sr. Exec. VP, LF Sourcing
Li and Fung
Exec. Dir., Fung Business Intelligence Centre
Li and Fung

An overview of the Fung Business Intelligence Centre and observations on the opportunities and challenges posed by emerging technologies.

Li & Fung 'end to end' deployment of emerging technology:
  1) Within the supply... more

Level 3 EXPO Hall, BIG !deas Room 4
Dir., Category Leadership
Kraft Heinz Company
Sr. Dir., GameStop Technology
GameStop, Inc.
Dir., Shopper Marketing
Mondelez International
Dir., Marketing Technology
Meijer, Inc.

You currently execute brilliant in-store marketing. However, you are missing digital capabilities to improve performance. Is merchandising executed? What’s your conversion-rate? Can mobile offers grow basket-size and improve shopper... more

Level 3 EXPO Hall, BIG !deas Room 3
Manager of Customer Service
Price Chopper/Golub Corporation
Bus. Process Engineering Ldr.
Delhaize America
EVP, Marketing
Predictix
Does exceeding your customers’ growing expectations while optimizing your store labor seem at odds?
 
Join this interactive panel discussion to learn how leading retailers (managing more than 3,000 stores) accomplish both goals... more

1:45 - 2:30pm
Sunday

Level 1 EXPO Hall, EXPO Stage
President and Founder
PlanningShop
President, U.S. Consumer Products and Services
American Express Company

Want to grow your business? Get more customers, increase profits, thrive? In this action-oriented session, you’ll learn the five key tools to grow your business. Small business guru Rhonda Abrams guides you through finding and securing... more

2:00 - 2:30pm
Sunday

Level 3 EXPO Hall, BIG !deas Room 3
Sr. Dir., Client Services
CashStar

The holiday promotion season left some celebrating and others trying to make sense of ‘unexpected’ outcomes. 

This lively, visual session will:
• Review holiday promotion trends
• Illustrate the season’s good, bad... more

Level 1 EXPO Hall, BIG !deas Room 1
Professor and Chairman
Stanford University/C-B4
Director of Sales
C-B4 Analytics

As advanced analytics solutions gain traction, many organizations feel the need to invest in big data analytics solutions in order to stay competitive. But the significant investment required in order to become a “Big Data player” often... more

Level 1 EXPO Hall, BIG !deas Room 2
CMO
SmartFocus
How can you use real-time data - including location data - to enhance web and CRM programs and influence the customer purchase? Using real-world examples with KPI smashing results, Jessica Stephens, will be discussing the importance of... more
Level 3 EXPO Hall, BIG !deas Room 4
Founder and CEO
MarketLive, Inc.

The retail store that we know today is undergoing a transformation.  With never-ending access to an infinite number devices, brands are tasked with engaging with their customer when they want it and how they want it.  At the same time,... more

2:00 - 3:00pm
Sunday

EXPO Floor
Take a break and tryout the latest technologies.

2:30 - 3:00pm
Sunday

Hall A, 1A 10
Head of IT Planning and Engagement
Waitrose
Senior VP, Retail Insights Americas
Kantar Retail
Head of Technology, Store Stock
Tesco PLC
There’s been a major shake up in the UK supermarket sector. New players are entering from other countries but competition is also coming on strong from convenience stores, restaurants and delivery services. Hear from two of the UK's top... more
Hall E, 1E 16
Senior Writer
Fortune Magazine
Moderator
Partner
Accel Partners
Managing Partner
Parkview TMB
Managing Director
Beanstalk Ventures
Let’s face it: Without venture capital--and lots of it--big, important leaps in retail technology and innovation wouldn’t happen. By their very definition, VCs fuel innovation. This retail reality puts VCs in an excellent position to know... more
Hall E, 1E 14
Chief Marketing and Technology Officer
Batteries Plus
After only 18 months of development, Batteries Plus Bulbs launched a new website in July 2015 on a .net code base. This session with lead you through the experience of a mid-size company in their omnichannel journey. Experts from Batteries... more
Special Events Hall (1DMR)
Founder and Director General
GS&MD - Gouvêa de Souza
CEO
Reserva
With an ever increasing purchasing power, millennials hold the key to retailers’ futures. Stores and brands have discovered that, when it comes to millennials, it is important to have a “purpose” for the business that can be adopted and... more
Hall A, 1A 06
Head of Digital Product
House of Fraser
Chief Customer Officer
House of Fraser
Head of Projects
House of Fraser

European department store chain House of Fraser is blazing a trail--completely reconfiguring its business infrastructure with a customer insight team at the heart of all its decision making.

In this session, House of Fraser... more

Hall E, 1E 07
IT Dir., Strategic Programs
Fender Musical Instruments Corporation
A company’s well-told story about its products and customers engage both existing and new customers. But corralling and presenting highly diverse content from suppliers, multiple internal teams and other stakeholders can quickly become... more

2:45 - 3:15pm
Sunday

Level 1, Halls A and E
Coffee Truth #2. A yawn is a silent scream for coffee. Reenergize with a hot cup and jump start your afternoon.

3:15 - 4:00pm
Sunday

Hall A, 1A 10
VP, International Development
ETAM Group
President and CEO
Lacoste North America
Co-Founder and Editor-in-Chief
InternetRetailing Media

Running a business across multiple markets is a challenge in and of itself, but regional variations in style and culture make fashion retail a particularly tall order.

Join key strategists from successful international fashion... more

Hall E, 1E 07
Principal
PwC
Moderator
Head of IT Planning and Engagement
Waitrose
Business Innovation and Change Director
OVS SpA
VP, Application Development and Digital Commerce
Chico’s FAS
EVP, Interim CIO
Kohl's
Join PwC and retail executives from Chicos, Kohls, OVS, and Waitrose to learn how they are driving business transformation and innovation by leveraging Google for Work technology. These retail leaders will share how they are reducing costs... more
Hall E, 1E 16
Co-Founder and CEO
Loop Commerce
Chief Revenue Officer
Jet.com
Co-Founder and CEO
StellaService, Inc.
From customer service to product delivery; from warehousing to returns -- the holiday season taxes even the best retailer’s ability to provide the optimal combination of price, service and selection.  Join leading experts as they discuss... more
Hall E, 1E 14
CEO
The Store, WPP
Moderator
Chief Member Officer
Sam’s Club
Media Director
IKEA, North America
The path to purchase is long and winding.  Retailers need to deliver content that is both contextually relevant and crafted to trigger transactions. With leading retailers looking at every social channel as a potential purchase platform,... more
Hall A, 1A 06
Sr. Managing Dir., Technology + Innovation
TPN
SVP, Chief Information Officer   
GameStop, Inc.
Head of the Innovation Lab
Neiman Marcus
CEO
Sophelle
Executive Chairman, Chairman of the Board and Co-Founder
ChannelAdvisor Corporation
Savvy retailers know that they must innovate in order to thrive in the always-on, completely mobile and social world we live in. That’s why so many of them aren’t just waiting for innovation to happen--they’re creating it in their own... more
Special Events Hall (1DMR)
Partner and Leader, Retail Operations Services
Kurt Salmon
Moderator
Global Head Consumer Engagement
Under Armour
Executive Dean
Parsons School of Design
Ever-increasing competition from niche retailers, fast fashion and leading brands demands retailers be more responsive to consumer demand, merchandise great product, minimize inventory risk and reduce markdowns--all while being a... more

5:00 - 6:30pm
Sunday

Marriott Marquis, 8th and 9th Floors
This is retail’s biggest party. It is the place to see and be seen and of course, enjoy great munchies and drinks. Open to all registration pass types, add this event to your BIG Show “to-do” list.
Monday, January 18, 2016

6:00 - 6:00pm
Monday

Registration (Javits)
7:00 AM - 5:00 PM | Level 2, North Concourse & Level 3, Crystal Palace

Satellite Registration
7:00 AM - 11:00 AM | Marriott Marquis, Level 3 Foyer
7:... more

6:30 - 7:30am
Monday

Marriott Marquis and Sheraton New York Hotels

RSVPs are now closed.

RSVP-ing helps us keep count so there isn't a stampede each morning. If spots are still available, it will be first-come, first-served. First 50 RSVP guests will receive an NRF yoga mat.

Warning:... more

7:15 - 8:00am
Monday

Level 4, River Pavilion

Space is limited, only the first 200 retailers will be admitted. Online registration for this event is now closed.

Please note you must be registered for Retail's BIG Show as a retailer with either a Full Conference or EXPO-only... more

8:00 - 8:30am
Monday

North Hall
Coffee Truth #3. Coffee brings order to the morning. You know what you need to do to get your morning in order…join us. Open to attendees with a full conference pass.

8:00 - 5:00pm
Monday

Level 4, River Pavilion

NRF Clubhouse is open to all attendees and has something for everyone. Need to sit? There will be chairs, lots of them. Hungry? We have concessions and snacks from Kraft Heinz. Bored? Old-school Pac Man will be available for a spin.... more

8:30 - 9:00am
Monday

9:00 - 10:00am
Monday

North Hall
Chairman of the Board, NRF
Chairman and CEO, The Container Store
Moderator

One of the 21st century’s most fervent purveyors of democratic values, General Colin Powell understands the power of diplomacy and the universal human ideal of democracy to build trust and transform once-unstable regions into areas... more

9:00 - 5:00pm
Monday

EXPO Hall
The retail technology playground is open! Test drive the technologies of the future and mine the unparalleled experience and knowledge of more than 540 solution providers. Discover solutions that can drive your business to new heights.

9:15 - 10:00am
Monday

Level 3 EXPO Hall, BIG !deas Room 3
Manager, SAP Applications
Harry & David

The fresh supply chain has always been a challenge. Imagine one that executes 90% of its velocity between Thanksgiving and Christmas! Come hear how Harry & David brings its incredible pears, and everything else the company creates,... more

Level 1 EXPO Hall, BIG !deas Room 1
Managing Partner
Retail Systems Research
SVP, Product Strategy
Revionics
Group VP, Merchandising
Sally Beauty Supply
Consumers no longer go shopping - they're always shopping! In control, and with infinite options, they dictate the speed of retailing. Are you giving them what they want? Hear RSR's Brian Kilcourse, Revionics' Cheryl Sullivan and an... more
Level 3 EXPO Hall, BIG !deas Room 4
VP, Marketing and Product Management
360pi
Session participants will benefit from a comprehensive review of this holiday's retail pricing and product landscape for Amazon and other major retailers as observed by 360pi. Attendees will gain first-hand insight into avoiding price wars... more
Level 1 EXPO Hall, BIG !deas Room 2
CEO
Enspire Commerce

Today’s point of sale (POS) solutions go beyond capturing retail transactions; they can be leveraged to increase customer engagement, improve inventory visibility, and drive more revenue. Advanced POS functionality includes drop... more

9:15 - 3:00pm
Monday

Level 1 EXPO Hall, Launch Pad

Retail's BIG Show EXPO is the place for all the latest retail technology, and in 2016, we're creating a special area to feature promising retail technology startups and small, young companies that are about to make a big impact on the... more

10:15 - 10:45am
Monday

Level 1 EXPO Hall, BIG !deas Room 1
Sr. Marketing Manager
AT&T
SVP, Marketing and Creative Services
STRATACACHE

The challenge of communicating with today’s savvy shopper is becoming increasingly difficult.  Retailers must be ready to connect with and inspire consumers on their own terms.  Key Moments of Truth exist from entry to exit in the brick... more

Level 3 EXPO Hall, BIG !deas Room 3
Global Retail Process Manager
Daniel Swarovski Corp AG
As a 125-year old family-owned and operated luxury retailer, Swarovski has relied on a culture of innovation and continuous reinvention to become a global leader in the industry. But staying competitive and achieving growth in a highly... more
Level 3 EXPO Hall, BIG !deas Room 4
CIO
COOP Italia

Fusing digital and physical interactions in fun, convenient, and effective ways is the next frontier of retailing. The session will examine how retailers can fuse digital and physical to deliver pioneering shopping capabilities that... more

Level 1 EXPO Hall, BIG !deas Room 2
Mng. Director, Retail
Box
EVP, Sales and Marketing
Tulip Retail
CEO
FitForCommerce

The store associate is the largest job segment in retail and a critical component in delivering on the brand promise. However, few retailers have fully embraced mobile technologies to empower their store associates.

Watch... more

10:15 - 11:00am
Monday

Level 1 EXPO Hall, EXPO Stage
Technology Director - Microsoft Retail Stores
Microsoft Corporation
Intl. President, RDI
Creative Dir., Brand Experience, Little
VP, Market and Concept Development
Lowe's
CEO
Nixon Watches

Hosted by the Retail Design Institute this highly visual store tour presentation featuring video, photos, downloadable content and a tour map--will provide inspiration and motivation to make the most of your visit to NYC. The panel of... more

10:15 - 11:15am
Monday

North Hall
FOX Business News Anchor
USA Today Columnist and Author
Moderator
EVP and GM, Merchant Services - U.S.
American Express Company
Chairman and CEO
Brooks Brothers
CEO
Eataly US
EVP, Walgreens Boots Alliance
President, Walgreen Co.
Executive Chairman
J.C. Penney Company, Inc.

Each year, NRF recognizes leading retailers with the Gold Medal, Innovator, International Retailer of the Year and Silver Plaque Awards.
 
This year’s distinguished honorees include:
 
•  Gold Medal Award... more

11:00 - 11:45am
Monday

Level 3 EXPO Hall, BIG !deas Room 3
Chief Catalyst
Fung Group
Lab Director
Explorium Fung Group
Global Marketing Director
IBM
Learn about the Explorium, a new, large-scale laboratory that provides a controlled setting to observe in real-time how consumers interact with new technologies, products, and experiential retail environments. IBM is partnering with the... more
Level 3 EXPO Hall, BIG !deas Room 4
Head of In-Store Tech
Luxottica Retail
Dir., Store Technology
Ascena Retail Group, Inc.
Omnichannel Technology Lead
Belk, Inc.
Join VMware and industry leaders Luxottica, Belk and Ascena in learning how to leverage mobile devices, digital displays and kiosks to modernize and personalize the retail shopping experience. This session will also feature a live demo on... more
Level 1 EXPO Hall, BIG !deas Room 2
Dean and Wells Fargo Professor
Auburn University
President and CEO
Rebecca Minkoff
Sr. Dir., Business Solutions Sales Strategy and Excellence
Adidas

Today, consumers are more informed, empowered and demanding. As the line between the physical and digital world blurs, brands must differentiate themselves to drive customer loyalty. That means delighting customers beyond expectation –... more

Level 1 EXPO Hall, BIG !deas Room 1
Chief Product Officer
PCMS
Shoppers today have high expectations of the retail experience. This session will take a deep dive into the “Art of the Possible” and will explore how innovative commerce solutions can optimize retail operations, create seamless consumer... more

11:15 - 12:00pm
Monday

Level 1 EXPO Hall, EXPO Stage
Dir., The Americas
Aldebaran Robotics

NRF iLab Serves Up New Product Innovation and Inspiration has been canceled.

In its place, please stop by to see Pepper the Robot in action!  Watch Pepper, the first... more

11:30 - 1:30pm
Monday

Level 2, South Concourse (above Hall 1E)
Food trucks make great food. And that's why we're bringing in 4 of the finest trucks in the city to supplement lunch options Sunday, Monday and Tuesday. You’ll have your pick of Lebanese, mac 'n cheese, chili and steak sandwiches – and if... more

11:30 - 3:30pm
Monday

1A 02
No need to worry about what your new profile picture will be. Put your best face forward and have a new headshot photo taken. Open to all attendees.

12:15 - 1:00pm
Monday

Level 1 EXPO Hall, EXPO Stage
Design Entrepreneur + CX Strategist
Bye Design
Author, Hooked: How to Build Habit-Forming Products

How do companies create the products that people use every day? What are the secrets to building services customers love? There’s an art to it, but there’s plenty of science, too. Today, the key to delighting and retaining customers... more

12:15 - 1:15pm
Monday

Special Events Hall (1DMR)
Feed your body and fuel your mind. Join your colleagues for a networking lunch. Open to attendees with a full conference pass; first-come, first-served.  Choice of boxed lunch (sandwich or salad).  Special dietary accommodations upon... more

12:45 - 1:30pm
Monday

Level 1 EXPO Hall, BIG !deas Room 2
Assistant Prof., Leadership and Organizational Behavior
Harvard Business School
Dir., Retail Operations
DKNY
Group CEO
Workplace

Workplace will discuss how employee-friendly scheduling is critical to driving revenues for retailers in 2016 and going forward.

Guests include Professor Ethan Bernstein of Harvard Business School, who has conducted formal... more

Level 3 EXPO Hall, BIG !deas Room 3
SVP, North America and Global CMO
TXT Retail
Dir., Merchandising Systems
URBN
Join Urban Outfitters and TXT Retail as they discuss the opportunities for optimizing inventory and supporting the modern shopper wherever and however she wants to shop. This session covers forward thinking and actual experiences of... more
Level 1 EXPO Hall, BIG !deas Room 1
VP, Pharmacy Services
Rite Aid
Chief Analyst
1010data

As retailers mature in leveraging internal data, the focus is slowly shifting to using complementary, external data sets.  We will discuss the use of such datasets and the potential insights gained when multi-million member panels are... more

Level 3 EXPO Hall, BIG !deas Room 4
Retail Enterprise Architect
Cisco Systems, Inc.

Wouldn’t it be great if the complex job of securing your networks was simpler? And you could focus on the priorities of running a successful retail business?  Cisco thinks so too.

Introducing Cisco SAFE, a new way of using... more

1:15 - 2:00pm
Monday

Level 1 EXPO Hall, EXPO Stage
VP, Store Planning and Design
Toys"R"Us, U.S.
Sr. Partner
Ebeltoft USA/McMillanDoolittle
Co-Founder and CEO
VIGGA A/S
Changes are forcing retailers to rethink their strategies, act upon shifting consumer behavior and embrace innovation. Mature markets face the challenge of remaining relevant in an ever changing marketplace, continually reinventing... more

1:30 - 2:00pm
Monday

Hall E, 1E 16
President
IHL Consulting Group
Group Editor-in-Chief
RIS News
VP, Brand IT - Lane Bryant
Ascena Retail Group
Hear the results of the latest research from the 12th Annual RIS News/IHL Group Store Systems Study. Learn how cloud is being used today to adapt to fast-moving technology demands and if it is living up to its promise. Find out how mobile... more
Hall E, 1E 14
CEO
The Store, WPP
Delve beneath the surface of global shopping trends and explore how consumer behavior differs across key markets and channels.
 
World leader in marketing communications, WPP, will share insights from BrandZ--the world’s... more
Hall A, 1A 10
Bus. Unit Director
Paqueta Calcados Ltda
CEO
Dufry de Brasil
Founding Partner
Varese Retail

With Brazil hosting the 2014 World Cup and the future 2016 Olympics and Paralympics, the eyes of the world have fallen on South America - and it’s not just sportspeople sizing up this golden opportunity.
 
With one of the... more

Hall E, 1E 07
CEO
Splashlight
CEO and Co-Founder
Cimagine Media
In the world of digital commerce, having great imagery is essential for success. Unfortunately for retailers--especially those in the fashion industry--producing high quality images at scale has always been a time consuming and expensive... more
Hall A, 1A 06
Dir., Enterprise Architecture
Panera
Product Manager, Payments and Financing
Discount Tire Company
President, North America
Verifone
The consumer retail experience will change more in the next few years than it has over the past decade. Verifone’s Jennifer Miles will moderate a Q&A with executives from Discount Tire and Panera, who will describe what they see as the... more

1:45 - 2:45pm
Monday

Level 1 EXPO Hall, BIG !deas Room 1
Executive Creative Director
Razorfish
VP, Commerce Strategy
Razorfish
VP, Commerce Strategy
Razorfish
In the age of the connected shopper, retailers understand the importance of omni-channel and have spent considerable effort to implement smart strategies and technologies.  But achieving a seamless experience across devices isn’t the end... more
Level 1 EXPO Hall, BIG !deas Room 2
CTO
Jewelry Television
VP, Business Development
Riversand Technologies, Inc.
Jewelry Television (JTV) is one of the largest multichannel retailers of jewelry and gemstones in the U.S.  To more effectively and efficiently sell, JTV has adopted Riversand’s Product Information Management (PIM) solution to manage... more
Level 3 EXPO Hall, BIG !deas Room 4
CTO, WARP Accelerated Rapid Prototyping
Cisco

The Digital Vortex will displace four in 10 top retailers within five years. Yet 44% say digital disruption is not a CXO concern. Retailers can look at the Digital Vortex as a threat or opportunity.

Kirby will discuss the new... more

Level 3 EXPO Hall, BIG !deas Room 3
Program Director, Merchandise Strategies
IDC Retail Insights
VP, Client Insights
The Limited
President and CEO
Rebecca Minkoff

Your customer is talking. Are you listening? The Voice of the Customer (VoC) is louder than ever before, and today’s VoC solutions can have a dramatic impact on a retailer’s bottom line. But how do you separate the signal from the noise... more

2:15 - 2:45pm
Monday

Hall E, 1E 07
VP, International Business Development
Hermes
CEO
VENUS Fashion
Entering a new market where you don’t have a local presence can be daunting. But cross-border commerce offers retailers real opportunities--if they can overcome a few hurdles. The ease and ability to return cross-border purchases... more
Hall E, 1E 14
Executive Chairman and CEO
Ashley Stewart
In 2013, plus-size fashion retailer Ashley Stewart was facing its second bankruptcy in less than three years. That’s when investor James Rhee stepped in to transform the beloved brand with a devoted following. He resigned from the board,... more
Hall A, 1A 06
Managing Director
Simon Venture Group
Moderator
Founder and CEO
Symphony Commerce
President and CEO
Reflektion
Just when you thought that Amazon had cornered the digital commerce market with their seemingly unbeatable combination of technological prowess and low prices; along comes a new batch of technological developments that level the playing... more
Hall E, 1E 16
VP, Integrated Media and Online Marketing
The Home Depot
Retail Industry Director
Google, Inc.
All retail marketing must have results but all marketing is not designed to do the same thing. The key to a successful retail marketing plan is a successful measurement plan. You must ensure the marketing objectives are clear and that the... more
Hall A, 1A 10
What can disasters like the crash of United Flight 232 and the sinking of the Napoleon Solo teach us about becoming better retailers? Facing adversity, managing risk and enhancing decision making--these are the principles that survivors... more

2:15 - 3:00pm
Monday

Level 1 EXPO Hall, EXPO Stage
EVP
TOBE
Consumer’s changing interests, behaviors and sensibilities are reflected in the fashion, beauty, entertainment and hospitality choices they make. Increasingly these industries, as well as the tech, social and food & beverage sectors,... more

3:00 - 4:00pm
Monday

Level 3 EXPO Hall, BIG !deas Room 4
SVP, Marketing & Customer Experience
Virgin Atlantic Airways Ltd.
Revenue Growth Management & Commercial Intelligence Dir.
Arcacontal
WW Retail Sr. Director
Microsoft
COO
Pet Supplies Plus

Competing effectively and driving growth in retail has never been more exciting, or challenging! The evolving role that technology plays in retail continues to grow in its complexity and criticality. Retailers can now do things they've... more

Level 3 EXPO Hall, BIG !deas Room 3
Sr. Dir., Web, Mobile and Digital
Maui Jim

Explore the key stages of implementing a B2B e-commerce platform, from requirements definition to development to launch. Learn how experiences with a B2C e-commerce platform can be applied to a new B2B digital implementation, what the... more

Level 1 EXPO Hall, BIG !deas Room 1
CIO
Royal Caribbean Cruises, Ltd., Formerly Tory Burch
CEO
PetFlow.com
SVP, IT
Performance Inc.
In today’s omni-channel environment, most retailers and distributors struggle to have the right SKU at the right place and channel, in the right quantity, and at the right time to align with customer demand. There is no one-size fits all... more
Level 1 EXPO Hall, BIG !deas Room 2
CEO
Applied Predictive Technologies, Inc.
VP, Analytics
Toys ‘R’ Us
Director, Strategic Analytics
Toys R Us, Inc.

In today's information-rich environment, retailers are increasingly turning to a Test & Learn approach to make sense of their Big Data and drive profitability. Join Toys “R” Us and APT for a session that explores how retail... more

3:30 - 4:30pm
Monday

North Hall
Executive Director, Marketing & International (CMO)
Marks and Spencer plc
Global Consumer Engagement and Value Network Lead, Retail and Consumer Products
Capgemini
Founder and Group CEO
Karrikins Group

How can retailers and other partner companies collaborate across the industry and with consumers to drive brand interactions and 2-way engagement? This keynote highlights the urgency for immediate change and why it needs to happen now.... more

4:00 - 5:00pm
Monday

EXPO Floor
There will be snacks. There will be drinks. And there will be 540+ solution providers ready to knock your socks off with technology that can propel your business to heights you never dreamed. It really does put the 'happy' in Happy Hour!

4:15 - 5:00pm
Monday

Level 3 EXPO Hall, BIG !deas Room 4
Dir., Application Architecture
Ross Stores
President
PITSS America
Retail Organizations running customized Oracle Forms based applications on handhelds are often forced to modernize the environment to avoid the risks of being de-supported. The unique mix of handheld hardware and legacy operating systems (... more
Level 1 EXPO Hall, BIG !deas Room 2
EVP, Marketing
Predictix
Sr. Dir., Assortment Planning and Analysis
The Home Depot

How can retailers create differentiated, locally relevant assortments while operating multiple channels and hundreds or thousands of stores? The Home Depot describes their journey to achieving localized assortments that create customer... more

Level 3 EXPO Hall, BIG !deas Room 3
SVP, Global Plan and Inventory Mgmt.
Levi Strauss & Co.
SVP, Merchandise, Plan and Allocation
Academy Sports + Outdoors
One size does not fit all. Customers across cities, regions and the world have unique likes and dislikes based on their location. How can retailers and wholesalers get it right for each customer, and still drive profitability? Join us to... more
Level 1 EXPO Hall, BIG !deas Room 1
RFID Applications Dir.
Checkpoint Systems
Dir., Analytic Solutions
Microsoft Corporation
Sense and respond technology is the new necessity for agile, customer-centric retail.  This session describes how retailers can use real-time sensor data and machine learning across channels to gain actionable insight and predictive... more
Tuesday, January 19, 2016

6:00 - 6:00pm
Tuesday

Registration
8:00 AM - 4:00 PM | Level 2, North Concourse & Level 3, Crystal Palace

Shuttle Schedule
View schedule here (... more

6:30 - 7:30am
Tuesday

Marriott Marquis and Sheraton New York Hotels

RSVPs are now closed.

RSVP-ing helps us keep count so there isn't a stampede each morning. If spots are still available, it will be first-come, first-served. First 50 RSVP guests will receive an NRF yoga mat.

Do yoga.... more

7:15 - 8:00am
Tuesday

Level 4, River Pavilion

Space is limited, only the first 200 retailers will be admitted. Online registration for this event is now closed.

Please note you must be registered for Retail's BIG Show as a retailer with either a Full Conference or EXPO-only... more

8:00 - 8:30am
Tuesday

North Hall
Coffee Truth #4. Coffee is proof that mornings were created for a reason. Join your fellow coffee lovers for conversation and a cuppa! Open to attendees with a full conference pass.

8:00 - 5:00pm
Tuesday

Level 4, River Pavilion

NRF Clubhouse is open to all attendees and has something for everyone. Need to sit? There will be chairs, lots of them. Hungry? We have concessions and snacks from Kraft Heinz. Bored? Old-school Pac Man will be available for a spin.... more

8:30 - 10:00am
Tuesday

North Hall
Chairman and CEO
American Express Company
Chairman and CEO
Macy's, Inc.

During American Express’ 165-year history, the company has evolved from a freight forwarding business to a payments leader with a truly global reach. As physical and digital worlds converge, the organization has increased its innovation... more

9:00 - 5:00pm
Tuesday

EXPO Hall
The retail technology playground is open! Test drive the technologies of the future and mine the unparalleled experience and knowledge of more than 540 solution providers. Discover solutions that can drive your business to new heights.

9:15 - 10:00am
Tuesday

Level 3 EXPO Hall, BIG !deas Room 4
CEO
PARC, a Xerox Company
In retail, the customer experience is everything. But how do you stay ahead of the ever-changing demands and expectations of the modern shopper? Stephen Hoover, CEO of the PARC, a Xerox company, will discuss the latest trends and... more
Level 1 EXPO Hall, BIG !deas Room 2
VP Product
GasBuddy
Director of Services
Merchants Distributors (MDI)
Principal
Pricewaterhouse Coopers LLP

Along with more options, the retail promotional landscape is filled with more challenges than ever before.

With limited resources, retailers find themselves unable to keep pace with emerging technology, media, and manufacturing... more

Level 3 EXPO Hall, BIG !deas Room 3
VP, Global Data
@Walmartlabs
Walmart relies on data to power the best shopping experience at scale across the web, mobile and stores. Every week, more than 240 million people visit a Walmart store or website around the world. The company is using that transactional... more
Level 1 EXPO Hall, BIG !deas Room 1
CEO
PRN
VP, Principal Analyst
Forrester Research
Founder and CEO
STRATACACHE
SVP, Marketing and Creative Services
STRATACACHE
Join us for opinions and insights on how shopper marketing technologies can impact customer relationship success.  With the overwhelming amount of new technologies constantly being thrown at retailers and brands, our panel will cut through... more

9:15 - 3:00pm
Tuesday

Level 1 EXPO Hall, Launch Pad

Retail's BIG Show EXPO is the place for all the latest retail technology, and in 2016, we're creating a special area to feature promising retail technology startups and small, young companies that are about to make a big impact on the... more

10:15 - 10:45am
Tuesday

Hall E, 1E 14
CEO
Revmetrix
Moderator
President
Steven Madden Ltd.
Founder
The O'Alliance

The average retail customer engages with brands on their smartphone one day, their iPad the next, and then visits the store a week later. But if retailers can’t piece together customer data across all their channels, how can they craft... more

Special Events Hall (1DMR)
CEO
FitForCommerce
Moderator
Chief Digital Officer
Barnes & Noble, Nook
CEO and Founder
Oak Labs, Inc.
The day where 100% of shoppers will be 100% connected is fast approaching.  In this world of the hyper-connected and digital customer, stores continue to experiment and innovate. Sharing results from the industry’s premier NRF-... more
Level 3 EXPO Hall, BIG !deas Room 3
VP, Business Development
Kronos Incorporated
Achieving growth in today’s retail landscape is dependent on having an engaged workforce. And with an increasing focus on ensuring retailers are investing in their associates - from empowering them with tools to continuously improve to a... more
Level 3 EXPO Hall, BIG !deas Room 4
Marketing Director
FitForCommerce
Co-Founder and CEO
Olapic
Sr. Consultant
FitForCommerce
This session will explore how forward-thinking retailers and brands are moving beyond traditional site and marketing content to expand reach, improve customer engagement and sell more! We will examine new strategies and tactics for... more
Level 1 EXPO Hall, BIG !deas Room 1
Chief Evangelist
1010data
Dennis J. Gleeson, Jr., is 1010data’s Evangelist. Prior to joining 1010data, Dennis was a Director of Strategy in the Central Intelligence Agency’s Directorate of Intelligence. Dennis will speak about the changing nature of analysis: while... more
Level 1 EXPO Hall, BIG !deas Room 2
VP, Marketing
ForeSee
It’s time for retailers to stop talking omnichannel while acting single channel. The modern consumer expects and demands seamlessly integrated shopping experiences that allow them to engage where, when and how they want. In this session,... more
Hall E, 1E 16
CIO
84.51
VP, Digital Business
The Kroger Co.

Do you really understand your customer’s needs and wants? Are you ready to rethink data to change your customers’ expectations and your ability to get more personal with them? Putting the customer at the center of every decision truly... more

Hall A, 1A 10
Director
Fieldworks Marketing
Moderator
CEO
SPAR International

How do you optimize your operational model for a varied and demanding global customer base?

Tobias Wasmuht has been instrumental in building SPAR International’s worldwide brand identity as a multinational retail chain and... more

Hall A, 1A 06
CEO and Founder
The Robin Report
EVP, Checkout Tracking
NPD Group
How can brands and retailers build share and customer loyalty in the madness of multi-channel promotions? In this session, expert speakers will share insights and purchase data to reveal how to break shoppers’ addiction to promotions and... more
Hall E, 1E 07
Dir., Product Partnerships, Google Commerce
Google, Inc.
Chief Consumer Officer
FreshDirect
Chief Technology Officer
Kohl's Department Stores
SVP, U.S. Market Development
MasterCard Worldwide
New payment technologies have created a fundamental shift in shopping behavior. Savvy retailers see the change and now think of digital commerce in terms of “buying moments” and “distributed commerce”. Join Les Matthews, who leads the... more

10:15 - 11:00am
Tuesday

Level 1 EXPO Hall, EXPO Stage
Co-Founder and Chief Creative Officer
The Future Laboratory

What are the societal shifts--or mega trends--that are going to change your business over the next few years? The digital-first consumer is more global and shapeshifting than ever before and brands need to know how to address them–and... more

11:00 - 11:30am
Tuesday

Hall E, 1E 07
CMO
Field Nation
Sr. Dir., Global Direct to Consumer
Under Armour
President
Pivital Global

U.S. retailers are consistently thinking about what’s next for them. Whether that’s expanding domestically or even venturing into the international market, there are many challenges to consider when putting together these plans. Field... more

Hall E, 1E 16
Managing Partner
Retail Systems Research
Moderator
SVP and CIO
Pier 1 Imports
IT Strategy, Experimentation & Strategic Partnerships Lead
Sonae

Customers often start their shopping journeys outside the four walls of the store and retailers want to facilitate their ability to shop across channels. But there are challenges to this scenario, such as inventory visibility,... more

Hall A, 1A 10
CMO
ShopKeep
VP, Global eCommerce Strategy
Rakuten
VP, Seller Experience
eBay

Online marketplaces aren’t just a rival to direct commerce; they’re setting new customer service standards that retailers are striving to match. In this session, senior decision makers from some of the world’s most successful online... more

Hall A, 1A 06
Chief Executive Officer
Gimbal, Inc.
Senior Digital Innovator and Evangelist
Kraft Heinz Company
Macro- and micro-location technologies are filling in the gap between retailers’ increasing digital marketing savvy and their existing brick-and-mortar investments. They also enable mobile campaigns to send customers more impactful,... more

11:00 - 11:45am
Tuesday

Level 1 EXPO Hall, BIG !deas Room 2
Sr. Analytics Practice Principal
Hewlett Packard Enterprises
The Digital Trinity of Mobility, Social Media and Analytics is changing all aspects of how we live, work and play.  Every industry is being impacted by Big Data, and Retail is no exception.  The Trinity creates entirely new expectations in... more
Level 3 EXPO Hall, BIG !deas Room 4
CIO
KIT and ACE
Head IDC Retail Insights, Europe
IDC
Chief Technology Officer
Kohl's Department Stores
Global Head of Retail
Wipro Technologies
CIO
Sephora

More than a third of every dollar spent in the US is influenced by consumers’ digital interactions. With 84% of US shoppers using their mobile devices before or during a shopping trip, it is becoming increasingly important that the in-... more

Level 1 EXPO Hall, BIG !deas Room 1
Principal, Retail
Workforce Insight
Join Workforce Insight to discover which strategic imperatives and key priorities are shaping the way leading retailers leverage workforce management solutions and analytics to boost profitability. Learn how to combat the Top 3 Barriers... more
Level 3 EXPO Hall, BIG !deas Room 3
GBS Global Industry Leader Retail and CP
IBM
Will data and devices, people and processes become so intertwined that the physical and digital worlds truly become one? To what extent will analytics insight and engagement drive changes in stores and throughout the value chain? How will... more

11:15 - 12:00pm
Tuesday

Level 1 EXPO Hall, EXPO Stage
COO
Bedrock Manufacturing (Filson/Shinola)
Chairman
JGA

For upstart retailer Shinola, the unlikely combination of place, partnerships and brand has created one of the most compelling retail stories in recent years. Along the way, this “Made in Detroit” company has formed partnerships within... more

11:30 - 1:30pm
Tuesday

Level 2, South Concourse (above Hall 1E)
Food trucks make great food. And that's why we're bringing in 4 of the finest trucks in the city to supplement lunch options Sunday, Monday and Tuesday. You’ll have your pick of Lebanese, mac 'n cheese, chili and steak sandwiches – and if... more

11:30 - 3:30pm
Tuesday

1A 02
No need to worry about what your new profile picture will be. Put your best face forward and have a new headshot photo taken. Open to all attendees.

12:00 - 1:00pm
Tuesday

Special Events Hall (1DMR)

Don't forget lunch! Your belly needs nourishment, your mind needs to recharge and your feet definitely need a rest. Open to attendees with a full conference pass; first-come, first-served.  Choice of boxed lunch (sandwich or salad). ... more

12:15 - 1:00pm
Tuesday

Level 1 EXPO Hall, EXPO Stage
Exec. Creative Dir., Americas
FITCH

Today's shoppers exist in a world that moves at an unparalleled and relentless pace.  It's time to accept that the store can no longer stand still and, in fact, is never truly “finished.” Brands perceive they can’t afford to experiment... more

1:15 - 2:00pm
Tuesday

Level 1 EXPO Hall, EXPO Stage
EVP, Brand, Strategy and Design
WD Partners

So how does a tech juggernaut out of Hangzhou, China usher in a physical retail revolution? As the latest consumer research provides some early answers, this session will introduce you to third wave retailers (think Shake Shack or Warby... more

1:15 - 2:15pm
Tuesday

Level 1 EXPO Hall, BIG !deas Room 1
Dir., eCommerce
Murdoch's Ranch and Home Supply
Sr. Dir., Product Marketing
Informatica

As your customers move from awareness, consideration, decision, and loyalty they have endless online and off-line options for researching and buying your products and services, all at their fingertips 24/7. And, when they interact with... more

Level 3 EXPO Hall, BIG !deas Room 4
CEO
SES-imagotag
CEO
MarketHub
Real-time price changes and omnichannel synchronization represent a strategic advantage and require maximum responsiveness and reliability, made possible by ESLs. Stores need to reinvent themselves, using digital technology to connect, to... more
Level 1 EXPO Hall, BIG !deas Room 2
VP, Marketing
Aruba, a Hewlett Packard Enterprise company
CEO and Founder
VenueNext
Savvy retailers and large venues are leveraging the latest advances in location-based services and mobility to bring a whole new level of customer delight simply using a smartphone. Join Aruba, a Hewlett Packard Enterprise company, and... more
Level 3 EXPO Hall, BIG !deas Room 3
Chief Analytics Officer
Teradata Corporation
VP, eCommerce and Marketing
Williams-Sonoma, Inc.

Join Teradata’s Chief Analytics Officer Bill Franks (author of The Analytics Revolution), Williams-Sonoma Vice President of Analytics Mo Namboodiri and Sameer Hassan Vice President of E-Commerce and Marketing Technology, in an... more

1:30 - 2:30pm
Tuesday

North Hall
EVP, Disney Retail
Disney Consumer Products
President, Global Direct to Consumer
NIKE, Inc.
Vice Chairman, U.S. Retail and Distribution Leader
Deloitte LLP
COO and EVP
Fossil Group, Inc.

The retail industry isn’t facing disruption--it’s already been disrupted. From supply chains to explosive exponential technologies, no corner nor category in the market has been left untouched. With barriers to entry all but obliterated... more

2:15 - 3:00pm
Tuesday

Level 1 EXPO Hall, EXPO Stage
Dir., Strategic Design MBA Program
Philadelphia University
Founder and CEO
Honeygrow
Associate Strategy Director
Frog Design

No one (at least in the U.S.) really needs another t-shirt or pair of jeans! Yet the U.S. apparel market is a multi-billion dollar market. Fashion is excellent at the aspirational, delving into trends and lateral thinking to deliver new... more

2:30 - 3:30pm
Tuesday

Level 1 EXPO Hall, BIG !deas Room 1
Partner
Orion Advisors Group
CEO
Enterworks
VP, eCommerce
Orgill, Inc.
Customers give feedback all the time regarding what they think about your products and services.  But how do you distill their preferences into insights that your merchants and marketers can convert into timely content that drives sales... more
Level 1 EXPO Hall, BIG !deas Room 2
Retail Director
Moods of Norway
Founder and CEO
ShopWithMe
President
Denim Wall Inc.

Adoption of RAIN RFID is exploding in retail because it enables omni-channel, improves in-store experiences and increases conversion. Until recently, these benefits were only available to retailers with big IT departments and... more

Level 3 EXPO Hall, BIG !deas Room 4
EVP, Procurement, Mktg. and Merchandising
Associated Food Stores
Dir., Pricing and Promotions
AutoZone
Global Capability Mng. Dir., Price and Promotions
dunnhumby Ltd.
Prices and promotions are critical factors in not only shaping your financial performance and competitive positioning, but in building long-term shopper loyalty. Join AutoZone and Associated Food Stores to hear about their journey toward... more
Level 3 EXPO Hall, BIG !deas Room 3
Dir., Unified Communications
CDW
The strategies that once supported successful retail companies will no longer sustain them in a future world dominated by a new, more empowered consumer.  Today, shoppers want to be engaged in a personal way so that their wants and needs... more

2:45 - 4:00pm
Tuesday

North Hall
CNBC Retail Reporter
CNBC
Moderator
Co-Chief Executive Officer
Westfield Corporation
Chairman
John Lewis Partnership
Founder, Chairman and CEO
Under Armour

Radical change is underway in how we think about retail space. A store is no longer just a store--it’s now a STORE, a SHOWROOM and a WAREHOUSE. In the past, the retailer/developer relationship was designed to open a store; once the... more

4:00 - 4:45pm
Tuesday

Level 1 EXPO Hall, BIG !deas Room 2
CEO
Signifi Solutions, Inc.
VP, Client Development
The SIM Group, Inc.
Owner
Cuffwear Inc.
Automated Retail, recognized as a key pillar of the perfect Omni Channel Strategy, can increase your revenue and lower your costs. In fact, there’s ample industry data about Automated Retail supporting the revenue per square foot... more
Level 1 EXPO Hall, BIG !deas Room 1
Security Tech Specialist
Dell Security
Where do you start to protect your network from cyber-thieves?  We will look at the most recent threat landscape and how the changes in the retail market have emerged to provide more security.  With this background, we will provide... more
Level 3 EXPO Hall, BIG !deas Room 3
COO, Corporate
Landmark Group
President, Zebra Retail Solutions
Zebra Technologies Corporation

Amid the rise of online and mobile shopping,  customer service is still most important. According to the 8th annual Shopper study from Zebra Technologies, technology is enabling retailers to provide that personal touch and improve every... more

Level 3 EXPO Hall, BIG !deas Room 4
CCO and President
Multimedia Plus
Sr. Dir., Learning and Development
David's Bridal
Dir., Learning/Brand Historian
Brooks Brothers
Why visit a store when you can shop from your mobile device? Stores that are winning at retail understand why. The most critical difference? The associate. Associates need to be armed with product knowledge, top-notch selling skills and... more

4:00 - 5:00pm
Tuesday

EXPO Floor
There will be snacks. There will be drinks. And there will be 540+ solution providers ready to knock your socks off with technology that can propel your business to heights you never dreamed. It really does put the 'happy' in Happy Hour!
Wednesday, January 20, 2016

7:00 - 1:00pm
Wednesday

Registration
8:00 AM - 10:00 AM | Level 2, North Concourse & Level 3, Crystal Palace

Shuttle Schedule
View schedule here (... more

8:00 - 8:30am
Wednesday

North Hall
Coffee Truth #5. A cup of coffee shared with a new friend is happiness tasted and time well spent. Come for the coffee but stay for the connections. Open to attendees with a full conference pass.

8:30 - 9:45am
Wednesday

North Hall
CEO, Havas PR North America
Chairman, Havas PR Global Collective

Understand the macro forces trending to gain a better grasp of the consumer’s point of view and the sweeping changes about to influence and shape the future. Marian Salzman, CEO of Havas PR North America, provides her unique insights... more

10:00 - 11:45am
Wednesday

North Hall
Managing Director
XRC Labs
Moderator
Director
XRC Labs
Moderator
Founder
Natalia Allen
Co-Founder
FindMine
CEO and Co-Founder
Forrge
Co-Founder and President
RFM
CEO and Co-Founder
Gleem & Co.
Co-Founder and CEO
RFM
Head of Marketing, Co-Founder
Gleem & Co.

Change is imminent. And in retail, this change runs exponentially faster as the industry catches the future. Partnering with NYC’s retail accelerator, XRC Labs, this year’s Fast Track program features a fresh stable of entrepreneurs who... more